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Download and installation instructions for the Diagnosis Control Software

It is essential to download the Battery Diagnosis Control software for Panasonic Toughbook CF-C2, CF-SX and CF-AX series laptops to minimise the risk of an incident.


Model: All CF-C2 Series, CF-SX Series and CF-AX Series​


CF-C2 CF-SX CF-AX Battery Safety Note

April 16, 2018

Dear Valued Customer,

As a result of Panasonic's ongoing commitment to improving our products and services, we recently identified a quality condition potentially affecting Panasonic Toughbook CF-C2, CF-SX and CF-AX series involving laptop battery packs.

Although we are not aware of incidents in Thailand, in all abundance of caution, it is essential that you utlilise a BIOS Utility for the CF-C2 / CF-SX and CF-AX laptops to minimise the risk of an incident while we develop a final solution.


Providing a decade of backward compatibility, 2-in-1 laptop offers 3:2 aspect ratio for enhanced efficiency in public sector, federal and enterprise applications

Panasonic today announced the world’s first 3:2 aspect ratio, fully rugged 2-in-1 detachable laptop*1 as its latest addition to the Toughbook family of products. The device is Panasonic’s 7th generation rugged Toughbook laptop and is the culmination of 20 years of innovation in rugged PC design and manufacturing.