Telecommunications for care homes and hospitals

  • Panasonic unified communication solutions come with an exciting array of business intelligent features and applications specifically designed to enhance and simplify communications for your staff and patients alike.
    Panasonic telecommunications technology covers…

    • Efficient call handling and recording
    • Unique telephone number service and a range of fixed or wireless devices
    • Immediate access to staff working at home or on the road with just one number
    • Integration with alarm information and reporting systems for the most appropriate response, day or night
    • Call centre solutions for the smallest and biggest institutions

    With Panasonic Care Solutions, it’s easy to set-up and manage a range of fixed or wireless devices for residents or visiting family members. Staff members can be part of the team wherever they might be, with residents, visiting patients’ homes or travelling to a different location.

  • Handle emergency cases in the right way

    All day and night, patients and residents require assistance. In some cases, this is very basic, but in other cases it involves life and death decisions. So acting appropriately and reporting instantly on any incidents is not only valuable for future education, but it can be critical.

    The interface for standard nurse calls and alarming systems allows the alarm to be transferred to any device – whether it’s a tough mobile handset, desk phone, speakers or any other internal or external device. This can be done by voice, text or vibration. Once the alarm is triggered and confirmation given or timer started, the escalation process can start, until the alert reaches precisely the right person.

    Never miss a call

    Built-in auto attendant makes sure that callers are never kept waiting during busy periods. Auto attendant provides them with easy-to-use voice responses to guide them directly to the required department and staff members, wherever they might be, saving time and money and allowing reception staff to focus on customers arriving at the front desk.

  • Save money and reduce costs

    Looking to replace an existing solution? Panasonic systems work with a wide range of IP and digital handset devices, and support migration for four generations of handsets, including basic industry standard analogue. Panasonic solutions are very efficient in power consumption, some consuming over 54% less than previous generations of products.

    Stay in touch

    Mobile phones are an essential part of the local surgery business ensuring that staff never miss calls. Panasonic solutions allow all calls to be handled from your desk, or mobile phones with the same number, with no need to offer multiple numbers. Need mobility in the office without using a mobile phone? Panasonic offers a range of DECT wireless handsets that work well within and around your premises, again keeping just one number for immediate access for all staff and customers alike.

    Working at home

    Need medical or admin staff to work at home? Panasonic solutions allow the same business class telephones and features to work at home seamlessly, integrating the phone and your PC over broadband networks, meaning that staff have access to all the same services and level of contact.

  • Panasonic health & medical care solution

    • Cost-effective solution for small and medium residential care homes
    • Support for a range of wired, wireless and mobile telephones
    • Connectivity with a range of patient contact solutions
    • Solutions designed to put your patients first